How to Locate 'Loads'

This article explains the steps to locate a load

CSM avatar
Written by CSM
Updated over a week ago

To locate your loads on a map requires the phones are opted-in for location services. Check out this article for more information.  

View the Last location on the map

Here is how to check the last location of your loads/drivers:

  • Navigate to 'View Load' tab on under the Manage Load section

  • Select the load/device, click on the globe icon  (see the screen below).  The map below will update and zoom in on the location.

Real-time location look up (current location) 

Here is how to get the current location of your loads/drivers: 

  • Navigate to 'View Load' tab on under the Manage Load section

  • Double click on the phone# (see screen below).  This will initiate a real-time location lookup for that load/driver. A searching icon will display until the phone is located. This may take 20-30 seconds.

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