Skip to main content
Message Dashboard

This article explains how to send text SMS, In-App, IVR and Push notifications to the employee(s) in the field.

Support avatar
Written by Support
Updated today

The messaging dashboard is available under the Company section and here's how it can be accessed:

Marked [A] is the Templates section and [B] the Push-notifications.

[A] Message Templates

This section can be used to edit, save and send messages via SMS, In-app and IVR.

These messages can be edited or sent directly to employee(s) as described below:
1. Select Message Template.
2. Click on the Send Icon. The following pop-up will appear.

3. Select the Employee(s) to whom you want to send the message.
4. Select channel: Text SMS, In-App or Voice (IVR call).
5. Click on Send to finish.

Note: You also have an option to search within the Employee list.

[B] Push Notifications

This section can be used to send Push-notifications. Here's how:

1. Select Employee.
2. Select Notification type: Send a notification text.
3. Give a title to the message.
4. Fill in the Message body.
5. Click on "Send notification" to send.
โ€‹

If you have any other questions, please feel free to write to us at support@abaq.us

Did this answer your question?