The messaging dashboard is available under the Company section and here's how it can be accessed:
Marked [A] is the Templates section and [B] the Push-notifications.
[A] Message Templates
This section can be used to edit, save and send messages via SMS, In-app and IVR.
These messages can be edited or sent directly to employee(s) as described below:
1. Select Message Template.
2. Click on the Send Icon. The following pop-up will appear.
3. Select the Employee(s) to whom you want to send the message.
4. Select channel: Text SMS, In-App or Voice (IVR call).
5. Click on Send to finish.
Note: You also have an option to search within the Employee list.
[B] Push Notifications
This section can be used to send Push-notifications. Here's how:
1. Select Employee.
2. Select Notification type: Send a notification text.
3. Give a title to the message.
4. Fill in the Message body.
5. Click on "Send notification" to send.
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If you have any other questions, please feel free to write to us at support@abaq.us