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Making a Work Order status update and attaching media files via Work Order screen - iOS
Making a Work Order status update and attaching media files via Work Order screen - iOS

This article describes how to check in to different job statuses and attaching media files via Work Order screen through Work Order cards.

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Written by Support
Updated over a week ago

On the Work Order screen you will see the assigned Work Order cards for today and tomorrow by default.

For any particular Work Order card, the user can:

a. Click on the 'attach' icon to attach a media file to the respective work order.

b. Click on the 'clock' icon to update your work order status.

Work Order Attach:

To add an attachment without checking into any stage, the employee user can click on 'Attach' icon on the work order card to reach the screen shown below:

You are required to add at least 1 attachment before you click on 'Submit' button.

Work Order Status Update

How to check in to a job status via Work order screen:

  1. Click on the 'clock' icon of the work order card whose status is to be updated.

  2. Click on 'Start day' to start your day.

  3. You may/may not attach media here. Click on submit.

  4. Once you submit, your current job status will be updated in the Work Order card and home screen too.

Let us also cover how things will work when the manager has set up mandatory fields.

1. Select a customer followed by selecting a Task. If you try to proceed without selecting, you will see the text highlighted in red color as shown below.

2. Click on 'Start Day'.

3. The attachments that are to be mandatorily added are differentiated with an asterisk sign over them. The remaining ones may/may not be added.

- In the example below: Notes, Camera, Gallery are to be mandatorily attached by you failing which you'll see the relevant icons highlighted in red color.

4. Click on submit.

5. Once you submit, your current job status will be updated in the home screen and time clock report.

NOTE: For camera & gallery, the user will be able to attach a maximum of 3 images each. For an e-sign, the user can add only one attachment.

Feel free to reach out to us at support@abaq.us

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