How to collect field data using allGeo app?
How to check reports?
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How to install allGeo mobile app?
Here are the steps to install the app on an Android device:
Go to Google Play store.
Search 'allGeo'.
Click on 'Install'.
Click on 'Allow' to let the mobile app access your location and send you notifications.
Register your phone number or employee ID.
Note: You can directly download the app from: (https://play.google.com/store/apps/details?id=net.abaqus.mygeotracking.deviceagent&hl=en_US&gl=US)
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How to register your phone number?
After installing the app, the user is required to register his/her phone number with allGeo.
On the Registration screen:
Enter your phone number.
The country code should be used while registering the device on the App (only needed for non-USA phones).
Here is a small demonstration of the same:
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How to check if I registered with the correct phone number?
Click on 'Settings'.
Click on 'Register/Login'.
Under the section 'Identities', you can check:
a. Device ID: This is the phone number you are currently registered with currently.
b. Account Name
c. Account ID
d. Employee ID
e. Email
f. Device Name
Here is a small demonstration of the same:
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How to re-register your phone number correctly with allGeo?
(In case you registered with the wrong phone# or the registration failed, you will )
Click on 'Settings'.
Click on 'Register/Login'.
In the section 'Device Registration':
a. Enter the country code followed by the phone number you want to register with.
b. Alternatively, you can also Enter the 'Account name' & 'Employee id' provided by your manager.
c. Click on 'Register'
d. You will see a message that confirms your successful registration.
e. Click on 'Finish' to reach your Home screen.
Here is a small demonstration of the same:
Note: To reach the 'Register/Login' screen, the user can also:
Click on the 'Menu bar' icon.
Click on 'Register/Login' to reach the screen.
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How to give location permission to allGeo?
Many a times, it might so happen that the allGeo app isn't able to track locations even after GPS is Turned On.
Most likely the missing part is the location permission to the App.
Here is how you can allow the App to have the Location Permission:
On your device, open the main Settings app .
Tap Apps or Application Manager or Applications under Advanced Settings (depending on your device, this may look different).
Tap the allGeo app.
4. Click on 'Location Permissions'.
5. Click on "Allow all the time."
Note:
- If you select 'While Using the App' - It will allow access to Location Services BUT only when the app is visible on your screen. (NOT when it is running in the background)
- If you want to turn a permission off, select "Deny".
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How to Time Clock with allGeo?
Once the app is successfully installed and registered, the users can manually time-clock indicating the stage. Here is how:
1. On your home screen click on the 'Time Clock' icon.
2. Click on 'Start day' to start your day.
3. You may/may not attach media here. Click on submit.
4. Once you submit, your current job status will be updated in the home screen and time clock report.
Let us also cover how things will work when the manager has set up mandatory fields.
1. Select a customer followed by selecting a Task. If you try to proceed without selecting, you will see the text highlighted in red color as shown below.
2. Click on 'Start Day'.
3. The attachments that are to be mandatorily added are differentiated with an asterisk sign over them. The remaining ones may/may not be added.
> In the example below: Notes, Camera, Gallery are to be mandatorily attached by you failing which you'll see the relevant icons highlighted in red color.
4. Click on submit.
5. Once you submit, your current job status will be updated in the home screen and time clock report.
NOTE: For camera & gallery, the user will be able to attach a maximum of 3 images each. For an e-sign, the user can add only one attachment.
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How to check assigned Work Orders?
A Work Order is a task or a job for a customer that has been scheduled and assigned to employee(s). It provides a description of the details of a job.
Employee(s) can have a single or multiple work orders scheduled for them by their managers. The Work Order Screen helps them to check all their scheduled Work orders for the desired date range.
You can reach Work Order screen from:
a. Menu List
b. Navigation bottom bar
After you click on 'Work Order', you will reach the work order screen as shown below:
On the work order screen you will see today's and tomorrow's work orders by default, as shown in the screen above.
A. CALENDAR WIDGET
To check work orders for a specific date range:
Click on the edit button and fill in the desired dates.
Note: The selection can not go beyond 31 days.Click on the check mark icon. (After you fill in the dates, the edit icon turns into a check mark icon).
- All your work orders in the provided date range are listed here.
(In the gif above, the user enters 15 July, 2021 - 30th July, 2021 as the date range. You can now see all the assigned Work Orders within this specified date range.)
B. SEARCH
To find a particular keyword:
Enter the keyword in the search box.
Click on the search icon.
- You will see all the Work Order cards that consist of the searched keyword.
(In the gif above, the user searches for the keyword 'departure' which then shows all the Work Order cards where their status is 'departure'.)
C. WORK ORDER CARD
Each Work order assigned to employee(s) by their manager shows up as a 'card' on 'Work Order' screen.
Each Work Order card consists of the detailed description of the work order.
On the particular Work Order card:
Click on the small downward arrow icon.
You will be able to see the following details:
Status, Job site, Start time, End time, Task name, Address, Message.You will see 2 icons here: 'Attach' to add a media file without checking in to a job status & 'Clock' to check into a job status for the respective work order.
Click on the small upward arrow icon to hide the details.
Click here to check how to do a Work Order status update via Work Order screen.
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How to make a Work Order status update?
On the Work Order screen you will see the assigned Work Order cards for today and tomorrow by default.
For any particular Work Order card, the user can:
a. Click on the 'attach' icon to attach a media file to the respective work order.
b. Click on the 'clock' icon to update your work order status.
Work Order Attach:
To add an attachment without checking into any stage, the employee user can click on 'Attach' icon on the work order card to reach the screen shown below:
You are required to add at least 1 attachment before you click on 'Submit' button.
Work Order Status Update:
How to check in to a job status via Work order screen:
Click on the 'clock' icon of the work order card whose status is to be updated.
Click on 'Start day' to start your day.
You may/may not attach media here. Click on submit.
Once you submit, your current job status will be updated in the Work Order card and home screen too.
Let us also cover how things will work when the manager has set up mandatory fields.
1. Select a customer followed by selecting a Task. If you try to proceed without selecting, you will see the text highlighted in red color as shown below.
2. Click on 'Start Day'.
3. The attachments that are to be mandatorily added are differentiated with an asterisk sign over them. The remaining ones may/may not be added.
- In the example below: Notes, Camera, Gallery are to be mandatorily attached by you failing which you'll see the relevant icons highlighted in red color.
4. Click on submit.
5. Once you submit, your current job status will be updated in the home screen and time clock report.
NOTE: For camera & gallery, the user will be able to attach a maximum of 3 images each. For an e-sign, the user can add only one attachment.
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How to give photo permission to allGeo?
Click on 'Settings'.
Click on 'App Management'.
Click on 'allGeo'.
Click on 'Privacy Permissions'.
Move the toggle bar to enable 'Camera' permission.
Note: To understand the Permission details - You can click on 'Permission Details' after step 3.
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How to check the current mobile app version and updating to the latest version?
CURRENT VERSION:
To check the current version of your mobile app:
Click on the topmost left icon to open the Menu bar.
Click on 'About'.
- You will be able to see the current version of allGeo app
UPDATING allGeo MOBILE APP:
Keeping your mobile app updated to the latest version helps you stay up to date with all the new features and improves app security and stability.
You can update allGeo mobile app via allGeo app or Play store.
A. Via App
Click on the icon to open the menu bar
Click on 'Update App'.
-If you are already on the latest version, it will show a message: 'Already on latest version'.
B. Play Store
Open Play Store.
Search 'allGeo' app.
Click on 'Update'.
Note: You can also enable auto-updates for allGeo app from Play Store:
Open Play Store.
Search 'allGeo' app.
Click on the top right most three vertical dots icon.
Select enable auto update.
- This will auto update your mobile app when ever there is an update available.
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How to make an exception for allGeo app when the Android Phone is in Doze Mode?
allGeo app will stop working if Doze mode is turned ON.
When an Android phone is set to Doze Mode, it automatically switches off WiFi, reduces screen brightness and turns off Apps from running in the background. It does this in order to conserve battery.
To resolve issues related to Doze & App Standby, here are a few steps:
Go to Settings.
Tap on Battery.
Tap on Battery Optimization.
Tap on All App.
Select "allGeo app".
Choose "Don’t Optimize".
Please Note:
The allGeo app is highly optimized for battery usage.
The app runs in the background while tracking and wakes up only during shift hours, thus saving a lot of battery.
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How much battery and data will the allGeo mobile app consume?
allGeo app seeks to limit its impact on the battery life and data consumption of its device.
Data Usage
- For regular use that involves basic tracking, the mobile app will consume somewhere around 15 MB for the whole month.
- Additional Data consumption will typically depend on the attachments like e-signature, photos, QR scans, etc.
Battery Usage
- The allGeo app is highly optimized for battery usage.
- The app runs in the background while tracking and wakes up only when needed thus saving a lot of battery.