2FA is available to all our manager users and setting it up for the whole organization is very simple. Since allGeo uses primarily the email id of the managers to send them One-Time-Password (OTP), the only prerequisite is to have email ids attached to each manager profile. In addition, they can also have the phone number added to receive OTP on their phones, please note that the text messages carrying the OTP are used against the message quota allotted.
Two-factor authentication can be enabled/disabled for the whole company. Here is how you can enable/disable it.
Login to your allGeo account.
Navigate to Settings>Account>Security tab. By toggling you can enable/disable two-factor authentication for the entire company.
3. Once enabled, you will see a pop-up listing out managers along with their emails and phone numbers. If a manager does not have a contact number added to the system or has an unverified number then he/she will receive OTP via Email on their registered email ID.
Upon clicking on “Okay, I understood”, the following pop-up would show up confirming that 2FA is now enabled for all the managers of the organization.
4. Post enablement, all the manager users will be asked for a 6 digit OTP in addition to the password for logging in to allGeo accounts.
Please note: If due to network/data issues, the OTP is not delivered to your email or phone number, you would be able to resend it using the “Resend OTP” button which is enabled after 30 seconds of the generation of previous OTP.
5. On successfully entering the correct OTP, the manager will be logged in to the system.
Disabling two-factor authentication for your allGeo account
Login to your allGeo account.
Navigate to Settings > Account > Security tab. Under Advanced Login Options, you can simply toggle to disable two-factor authentication for the entire organization.
If 2FA is disabled then the manager users won't be asked for OTP the next time they log in.
Please contact us at support@abaq.us for any queries or suggestions.